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Steering Column "Grunt"

19K views 75 replies 25 participants last post by  Almatti  
#1 ·
When starting the car, there was an occasional short "grunt" along with a small vibration in the steering wheel. It became more frequent and started to happen when shutting off the engine.

Brought it to the dealer yesterday and it turns out there is an issue with the steering column adjustment system that moves the steering wheel into/out of position as the car is started/shut off. They are going to replace the steering column.

It's back-ordered and I have a feeling it will be a bit of a wait.

LL
 
#48 ·
About how many miles have you driven since the replacement? Mine is fine after the first week and, for now, I have the auto adjust feature on just to test it thoroughly. I may turn it off at some point to avoid reoccurrence. Now waiting for the lower left dash trim part to arrive at the dealership so they can replace it. I would rather do it myself but, I'm sure they wouldn't give me the part.
 
#47 · (Edited)
They are replacing the whole column because Acura has requested the part back for failure analysis.

New car -> parts fail -> whole part goes back to acura -> failure anaylsis and NCMR/complaint processed -> either fix in part supply or service repair method determined (or both) -> more failures become repairable in the future.

Audi had a problem with its DSG longitudinal transmission that required transmission replacement for the first 3-4 years that it was happening, now its a $500 fix with a replacement parts kit.
 
#53 ·
My 3 years of ownership is coming up in July.
I turned off the steering wheel movement at entry/exit a few months after buying my car.
I wonder if the "grunt" rears its ugly head that my steering column will be replaced after the warranty period without cost.
There's no TSB or notice as far as I can tell regarding this issue.

Thoughts?
 
#54 ·
I'm on my 3rd column and turned the auto adjust feature off after the last replacement. I'm pretty confident the grunt/groan would return after a few months but, certainly after some longer period of time. There is clearly a design flaw. It doesn't appear Acura has addressed and corrected the root cause. My plan is to leave the feature off for a while longer and when I get within 6 months, or so, of the warranty ending, I'll turn it back on. If the condition reoccurs, I'll get the column changed again. Hopefully, by then, they will have revised the design and the replacement will be good for the remaining life of the vehicle.

I doubt Acura will do anything about the condition after warranty unless they finally formally admit to a design problem (TSB) at some point.

For me, the feature is not a thing. Just thought it was cool and made it easier to get in and out with stuff in my hands, or whatever. Not at all necessary, just a convenience. But, I definitely don't want to listen to the grunt/groan. It's actually embarrassing when people would ask "what the heII was that?"
 
#55 ·
Still haven't taken mine to the dealer for it. Coming up on my 3 year mark...I did get a notice about a firmware update that has to be done at the dealer so I will at least formally document the grunt issue when I go but I don't want them fixing it, because clearly they don't have a fix and I don't want my dash destroyed and clips broken for no good reason. My wheel still grunts and I refuse to turn off a feature I paid for. My wife and I both drive the car and have different presets for the wheel position so I will continue to use it.
 
#57 ·
Oh by the way I’m at the dealer to replace my infotainment system. I asked the technician to check the grunt noise. Of course they found nothing wrong. Funny thing is I just went into one of their demo cars and tried the telescoping function. Definitely no grunt noise like mine. There is a difference for sure. Will talk to the service guy later.
 
#58 ·
Allow me to complain more. It seems Honda has not addressed many of the common issues found on early model years. I still got many of them on my 2024 mdx. So far I have done: tailgate realignment, antenna and infotainment assembly replacement due to time not updating/acuralink app not updating. Things to be fixed: roof subframe causing noise from second row passenger seat area, grunt noise from steering column, noise from driver door, ticking noise from engine when cold start, whistling noise at higher speed over 70 mpg. I am finicky enough to notice all of these issues, yet don’t have time to address each of them with the dealer. Ironically, I have spent much more time at the dealer of Acura compared to my previous cars of BMW and Audi. Not cool.
 
#59 ·
LOL, I ignored it because I though I'm just losing it hearing things.

I'm at 36K miles and this has been happening for past 10K miles, sometimes more pronounced than others. Grunt is the right word to describe it.

If this is not some mechanical issue I'm probably going to leave it for now.
 
#60 ·
It is almost certainly a mechanical issue. It's vibration caused by incorrect gear mesh, I suspect. It's either caused or exasperated by time and wear. Most of them are quiet when new. I'm on the third column and have no confidence this one will not fail (make the grunt/groaning noise). I begrudgingly turned the feature off since I don't really need it. That said, on a $62K+ vehicle, I should be able to use any and all of the features. I'm going to turn it back on within about 6 months of the end of the warranty and if it happens again, get yet another column. Maybe the 4th time is a charm.
 
#63 ·
I wonder if the 2025 will have this issue. I would say most likely so, as I don't see a revised part number for it. I let me continue to grunt. Not risking a bunch of rattles and broken clips in my dash from the repair when they don't have a revised or fix for it. It will be an issue for me when I can't adjust my steering wheel anymore, until then grunt on.
 
#67 ·
2023 MDX Tech lease here. Came across this thread. Just had dealer pick it up today and take it in for the exact issue others are describing. Waiting to hear back on what they find. The loaner guy even heard the noise and assumed it was the steering column. Started out maybe a few thousand miles into it and slowly got worse. At about 13500 now. It does it when opening the door now, too, so that's what made me tell them to come get it and give me a loaner. Can post update when I get one. They gave me a newer Aspec loaner for now and it starts smoother and no grunt, just under 3k miles.
 
#69 · (Edited)
I dropped off my 23 Acura MDX at the dealership to address an ongoing steering wheel issue, and they've been working on it for the past three weeks. They informed me that they’re unable to calibrate the steering wheel after installing a new steering rack. Apparently, they keep encountering an error code during the calibration process and have reached out to Acura engineers for assistance in diagnosing the problem. I am not sure whats going on but its kind of crazy that it takes so much time to fix it. Imagine if you are out of warranty and try to fix it at a regular mechanic.
 
#72 ·
I dropped off my 23 Acura MDX at the dealership to address an ongoing steering wheel issue, and they've been working on it for the past three weeks. They informed me that they’re unable to calibrate the steering wheel after installing a new steering rack. Apparently, they keep encountering an error code during the calibration process and have reached out to Acura engineers for assistance in diagnosing the problem. I am not sure whats going on but its kind of crazy that it takes so much time to fix it. Imagine if you are out of warranty and try to fix it at a regular mechanic.
Dealer already called. They said steering column was replaced and car is done already. Said they've seen a couple others of that same issue come through so the guys were "already adept" at that repair. Reassured me that there would be no noticeable difference, alignment issue, etc.
I just dropped my 25 A-Spec Advance at the Dealer for the similar issue of a Rumble when the Steering wheel is adjusting - seems to be a little Intermittent, especially prominent after I have drived the car, not on the Initial start up. It Rumbles when re-entering the car after stopping off, with the Steering wheel Rumble as it goes into the down position from the exit position. The advisor seemed to know that it is prevalent by the way he asked the questions.
 
#74 ·
I also had my 2025 MDX steering column replaced for the noise. However now the car pulls to the left.

For us they keep redoing alignments and cross rotate tires, and the dealer can't seem to understand that this issue started after the steering column replacement.

Has anyone had this issue? Really wish they didn’t replace the steering column if this was going to be the end result.
 
#75 ·
I also had my 2025 MDX steering column replaced for the noise. However now the car pulls to the left.

For us they keep redoing alignments and cross rotate tires, and the dealer can't seem to understand that this issue started after the steering column replacement.

Has anyone had this issue? Really wish they didn’t replace the steering column if this was going to be the end result.
Didn't run into the problem you outlined here concerning the alignment. Again, so far so good!
 
#76 ·
Per my Dealer Service rep last evening, My Steering Column needs to be replaced. He ordered a new unit for delievery to the dealer today. My Car could be ready today (Wednesday) or Thursday depending on the receipt of the new Unit. Clearly, baswd on the fact that they determined my car has the Rumble problem and the fact that the parts are readially available, it is "known" problem. The Tranny jerkiness / laggy issue is to be looked at today as well. I can say that the 26 MDX loaner (A-Spec non Advance model) with 500 miles on the clock seems less Laggy driving it around town and some highway miles too in Normal and Comfort Modes. I'm not hopeful they will find something specifically wrong with the Tranny and will issue the standard response....."That's normal".