I put a deposit down on a 2002 redrock MDX back in early April with a dealer in CT. We keep calling periodically to check on the status of the MDX....and we were promised to have it by mid-December. Around that time, the dealer called and said that we should go ahead and get financing with the bank, that it was coming in the following week. A day later, he calls us back, telling us that suddenly, our MDX is not equiped the way we wanted it....that they left out the Navi. This is extremely difficult for me to believe, as the day before, he said that "Your MDX redrock, navi is coming next week". He KNOWS we wanted the Navi from day one of ordering this vehicle back in April.....it was never an issue of deciding whether we wanted it or not.
Two theories:
#1. The guy is a complete schmuck and sold it out from under us......
#2 The guy is short a few brain cells and doesn't know how to use an order form correctly.
Now he promises he put us on the next "to-build" list....and that we should have my MDX by mid February.
Anyone else have similar problems??? If I didn't care for this vehicle so much....I'd tell this dealer to shove it.....they're too into themselves...and customer satisfaction is secondary to them.
Keeping my fingers crossed for Mid-February...
Susie
Two theories:
#1. The guy is a complete schmuck and sold it out from under us......
#2 The guy is short a few brain cells and doesn't know how to use an order form correctly.
Now he promises he put us on the next "to-build" list....and that we should have my MDX by mid February.
Anyone else have similar problems??? If I didn't care for this vehicle so much....I'd tell this dealer to shove it.....they're too into themselves...and customer satisfaction is secondary to them.
Keeping my fingers crossed for Mid-February...
Susie