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Discussion Starter #1
OK to get a little background on this, read the following thread:


http://www.acuramdx.org/forums/showthread.php?threadid=2741&highlight=clicking+noise


basically I had this clicking noise when I shifted the car into reverse and back into Park that was very loud, at least loud enough to make me concerned... when I brought the car in for the 7500 mile service 2 weeks ago(BTW, got MDX July 6th 2001) i asked the service guys to investigate.... they claimed it was something with the suspension and they needed to retorque something... they do it under warranty, but MDX still makes noise after a couple of days.... i bring it back in this morning, service guys can hear noise but cant identify what causes it and have to call the acura engineers to get more info.... after an hour and a half, they come to me saying that they need to replace the entire transmission!!!!!! i guess it was easier to get a brand new one in there than find out what was causing the noise....

i raise this because we had a poll taken a lil while ago and i was not the only one who heard this noise from their MDX... my concern is that this could be a manufacturing flaw and that more owners also need this checked out.... my advice is that if you hear a loud enough "clank" or "click" when shifting is to take it in immediately and get it looked at.... when i get home ill take a pic of the service invoice for the first fix so you can print it and show it to your service guys.... it has the codes and everything for what they tried the first time....


i dont know if everyone needs a new tranny but the fact that i have to get one and others have experienced the same noise should raise some eyebrows..... ill keep you guys posted.....
 

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Discussion Starter #2
also my dealer needs to order the tranny which could take 2 weeks..... ill keep updating... anyone else who brings their X in should also post updates.....
 

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WHOA, thanks for the info Jlive...I'm afraid I do hear a bit of a click when I shift into reverse, though not back into park...please keep us updated and hopefully I won't be needing your scan...
 

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jlive,

That sucks...sorry to hear it.

I can't recall whether I was party to the "original original" thread. Ours clicks when shifting from park to reverse, but no moreso than my wife's old Accord...and not loud enough for either of us to think it is (or was) unusual.

Had you noticed any additional difficulty in moving the shift lever as well, or just the noise? No other symptoms while driving, either, huh?

When you get a chance, be sure and post in the knowledge base (link @ bottom of every page) w/your build date and mileage info!
 

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I'd be pissed that I am out of my car for so long. I know they did not give you a loaner MDX...

If I were you, on the 10th day the vehicle is out of service file for lemon law. Worst comes to worse, you will protect yourself against future problems down the road and that way you *know* they will get you on the road as soon as possible.

Just a curiosity, what dealer do you use for service?
 

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Discussion Starter #6
Here is pic of the invoice from my first trip to dealer...

dakster, my dealer says the fix will take a day day and a half at most so hopefully I wont have to deal with the lemon law... long term, im leasing this for another 28 months so as long as it lasts me for that period im fine with it... id have a completely different reaction if i was keeping the car....
 

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Discussion Starter #7
here is invoice

here is invoice... for some reason didnt come up before...
 

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I always thought that this click was just normal characteristic of MDX, kind of like loud road noise. They just changed my whole front struts, but the noisy over bumpy pavements is still there. Sometimes I think that the dealer just changes the whole part to address their customer's concerns (plus they get paid through warrenty). I really hope that this is not a problem, but please keep us posted on how the new transmission turns out.

p.s. I am, by no means, implying that your service dept is changing your transmission just to make money. Just thinking that sometimes it is difficult to tell what is normal from what is not. Just not sure if the click is abnormal, but I'm sure Acura engineers know what they're doing. Again, keep us posted.
 

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A dealer simply cannot change a transmission on a whim. It requires a techline case, with specific readings from the PGM tester that would warrant such replacement. When we go to order a transmission, we are required to give all of the vehicle info and cite a techline case file number. We can't just place one on our stock order.
 

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I'm glad it will only take a day or two to get done.. I leased as well and would most likely feel the same way.

Also, I agree with Tim on the dealers not being able to just change parts for the hell of it. I'm sure that Acura keeps computer records of all warranty claims and would wonder why certain dealers are always replacing parts that no other dealers change, etc. Expensive repairs would have to have some sort of check and balance, like the factory reps that have looked at some of our cars on this forum in the past.

Again, if all Acura dealers united this wouldn't work, but I doubt that kind of collusion between dealers exists, right Tim?
 

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Not that I've ever seen. Dealers are usually far too busy trying to run their own affairs to bother to try to put together a plan of collusion (and to what end, anyway). Nothing like that would fly past Acura corporate.
 

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I guess I'm just skeptical since the recent replacement of my front struts (a very expensive repair for Acura) did absolutely nothing for my problem as well as for many others here who's had their struts replaced. I'm sure when my techs drove my MDX, they had reasons enough to warrent a new strut to be replaced under warrenty. But in the end, it didn't do much for me, and I have the same feeling about this transmission issue. Don't get me wrong, I am still very grateful for all the service and help my dealer has provided. Best service from any auto dealer yet.
 

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Discussion Starter #13
lastest update

i had to bring in car yesterday because the district manager for acura wanted to verify that a transmission is actually needed... of course, they claim its not, that the sound is present in other MDX's and its normal operation..... i just heard this crap over the phone and im going in at lunch to pick up vehicle...

i already told service guy that i want to hear this noise in other mdx's on their lot.... i suspect the DM didnt wanna pay for the transmission and is just smearing the BS on me.... regardless of what happens, im getting this entire episode in writing so that when the tranny falls out the car in 2 years my a$$ is covered...

ill post a final update after lunch....
 

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Discussion Starter #14
final update

went to dealer and picked up mdx.... before leaving i had them show me the same sound in a brand new MDX on their lot and it does make the same noise.... i guess it is normal operation but it doesnt inspire confidence....


sorry to get anyone worried about their car it just didnt sound normal to me... it still doesnt but if thats how the car is made so be it....
 

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Thanks for the update and the valuable info Jlive...I just crossed that off of my 7500 mile service list...

As far as getting everyone worried--PLEASE do this! It can benefit everyone when you go through the pain of discovering stuff like this...at least that's my take.

Rob :cool:
 

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I'm glad things turned out ok. It's just the gears clicking in. Shouldn't be a problem. Thanks for the final update.
 

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" Nothing like that would fly past Acura corporate..."


You could fly a friggin' 747-400 past acura corporate....they'd be in a meeting about how to form an action team to investigate possible proactive approaches to new management techniques to improve the ability of the marketing staff to do lunch.
 

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Well Here is my story
I was driving at about 25 miles per.and boom a loud noise I put the car in park looked under the car nothing was there.got back in and couldn't drive the car .(it was the trans)They now report to me that they installed a REBUILT trans in my (I own it) Mdx with 21000 miles on it.It is a 10/3/01 I am sooo upset I planed on keeping it.I would sell it but I want to wait for the 03's to come out.They want to give me extebnded warenty but that's not enough.I will lose money now that the car is not the same.What is up with all the tranny problems The Dm Says he never heard of any problems.I want money back What is your opinion
 

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lissee-

sounds like you had a trans failure- not sure what the ongoing problem is... are you questioning a rebuilt? are there remaining problems? how many times did it take them to fix it?

It is not clear how many miles are on it or when you got it or....

If there is something the members can chime in on, let us know- but clarify the circumstances


Ard
 

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I was just wondering. All else equal, and assuming the new transmission was installed well and works properly, why would that decrease value of truck? Isn't there some advantate in having a transmission that has 21k fewer miles on it? I am really asking -- have no idea if it works this way.
 
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