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I want everyone on this board to post a brief "thank you" to Tim. This web site not only provides great info. to all of us MDXers, but Tim is genuinely a nice guy. Lets hear it for Tim!
 

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I for one would like to add my heartfealt thanks to Tim for his support and "inside" information provided in this forum. Additionally, I still smile when I look at the BSM's added to my SS DX. They have stood up over time and most definitly protect the doors from dings and dents.

THANKS TIM !!!

JPOW
 

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Surprised this thread has been brought up earlier

Yup,

The 'dot-com meltdown' would have been significantly less wide sweeping had some of those flameouts taken some lessons from Tim in customer service. Charge a fair price for a good product and be there for your customers, and you have a solid business.

Seems so simple....

Anyway, thanks for starting this thread....
 

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:)
 

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:confused: Tim has been excellent 4 me in the past.

Tim: Where is my order now? :D
 

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" TIM " IS A SHINING LIGHT IN A OTHERWISE DISMAL INDUSTRY
 

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Um, on it's way? :confused:

Remember, I can't connect most of you by your screen names here.

Your positive comments make my job worth doing! Thank you! :D

The toughest part of my job here doing what I do is time. Being just 2 people here in the parts department, getting all of the HAW orders as promptly as I can every day and taking care of the rest of the issues, problems, and orders of the parts department proves to be a daunting challenge every day, to which end I always try to put forth my best effort. If one can meaure wealth by friends, I'm a rich man indeed :)

Out of everything that I do, I wonder sometimes where I (and Hondacuraworld for that matter) will be in a year from now. Or five years. I need only to look a few years back to see the amount of change that has taken place in my own life to see how things can progress in directions that you really hadn't expected, and I'm sure that all of you can do the same. When the Hondacuraworld idea was first implemented back in October of 2000, we envisioned something that would provide us with a few thousand dollars of extra sales per month, never imagining that we would grow to become Acura's number one accessories dealer in the United States from 104th place inside of a year. There have been bumps along the road (and still are upon occasion), but at the end of every day as I lock the doors I take pride in being able to say "I gave everything I had to give, and did the best job that I could do."

While I don't want this to sound like an acceptance speech at the Grammys (and it kinda does), I would like to publicly thank Ray Laks (the Boss), Pat Kelley (Comptroller) and Jim Gillette (Fixed Operations Manager, and my direct boss) for believing in me and giving me the latitude and freedom to do things as I see fit. You may never know how rare it is to find a dealership environment as is present here. Most dealer groups see something as becoming successful, and a half dozen other managers try to make it "more successful" and end up killing it. Thanks to those people for trusting me to "stir the soup alone".

~steps off the podium~ :)
 

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Just to Share how Tim's prices are the best...

Not even my cousin who works for Honda/Volvo parts can beat some (if not all) of Tim's prices. Can you believe that??? I have to go to Tim in Buffalo to get Honda/Acura parts that I could have gotten from my cousin in Brooklyn. That just confirms it.

TIM IS THE MAN!!!!!!
 

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Well Done

I'd like to add my own attaboy to Tim's list. I spoke to Eric and ordered running boards, front/rear weathertechs, cargo liner, separation net, cargo net, oil filters and front air deflector (group buy) on Tuesday afternoon. Tim was with a customer, but got on the phone long enough to say Hi. My parts were waiting for me Thursday when I got home from work. Everything was packed very well and arrived undamaged.

Tim, my thanks to you and Eric for your hard work and pleasant telephone manners!


Jim Gillette, Tim deserves a raise!!!


Sincerely,

Larry Tobias
 

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Yep, Tim is the Man! Thanks to Tim, we had some outstanding prizes at the St. Augustine meet last weekend, including a burl wood shift knob and separartion net for the 'X, and a cargo mat for the 'V. Phinphan got the knob, I got the net, and Kid Flavor got the mat. I felt a little guilty about all the great prizes Tim donated until I just read his post above that hondacuraworld is now the #1 Acura accessories dealer in the nation :p Congrats on your great success Tim :)
 

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More kudos for Tim

Let me add my kudos to the many already here. I sent Tim's website addy to our daughter before Christmas so she could select a couple of goodies as gifts for her dad's not-yet-delivered MDX. She emailed me that she was astonished at the speed of delivery-- literally the day after she called, the items were on her doorstep. I found the same to be true of what I ordered later that week, and though Tim's dealership doesn't carry Acura all-weather mats in tan for my 2000 TL, Tim offered to order me some tan Weathertechs at the same price. What a great guy, and what a terrific way to do business. Thanks for all you do for all of us, Tim!!
 

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More kudos for Tim

Let me add my kudos to the many already here. I sent Tim's website addy to our daughter before Christmas so she could select a couple of goodies as gifts for her dad's not-yet-delivered MDX. She emailed me that she was astonished at the speed of delivery-- literally the day after she called, the items were on her doorstep. I found the same to be true of what I ordered later that week, and though Tim's dealership doesn't carry Acura all-weather mats in tan for my 2000 TL, Tim offered to order me some tan Weathertechs at the same price. What a great guy, and what a terrific way to do business. Thanks for all you do for all of us, Tim!!
 

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Unfortunatly I can't post anything positive about Tim....because I don't have my MDX yet. As soon as I get it, Tim will be the first to know! I was supposed to get it this week, but it looks like it may be next week.

I don't know if I am more excited about the car or dealling with Tim to get the accessories.

If I lived in NY, I would also show my support by taking my car to your dealership for service. It sounds like you have a great managment team over there!
 

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No reason to wait

There's no reason to wait to get the car to order the accessories. Get them now -- that way you can start installing them the night you bring it home.:cool:
 

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Hail Tim

What is even more remarkable is that if you call Tim, he answers the phone and you can actually talk to him. He will also spend substantive amount of time being cordial and answering any questions you may have. I never received my first order for a cargo liner. Called Tim, and within a couple of days received my liner. I have ordered many other accessories with no other delays and prices that undercut the local guy by alot!
 

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Tim you are THE MAN!!!!!!!!!!!!For being such a good guy we will ask the good lord not to send you any snow in JULY!! Sounds good, doesn't it?

All kidding aside I've obtained parts from you and called you on several tech. questions.......and you are always helpful and never sound annoyed (although you have heard the same questions countless times). Keep up the Outstanding Customer Skills

So Tim enjoy your Snow free month of July!

RETGMAN

GG-01-Born 10/00
1965 Mustang (289 C.I with 225 H/P)
 

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If most business transactions were handled like those with Tim I would be able to throw away my Tums!

Thanks Tim -
 
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