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AcuraMDX.org appears to carry some real weight at dealerships and those who are negotiating or thinking about negotiating a deal should know it, and use it.

I recently bought a 2003 Sagebrush Pearl/RES at Oakland Acura, which has received abysmal ratings in the dealer rating section of this site - lots of reports of bait-and-switch, failure to follow through, refusal to sell at the agreed price, etc. I went there anyway as it's the dealership closest to my home and I'm not inclined to use a dealership to test drive vehicles with no intention of buying from it if I like the car and the deal is fair.

Early in the discussions I asked the salesman whether he was aware of this website. He said yes, but "you have to take that sort of thing with a grain of salt." Having read what had been said about his dealership I could understand why he might say that. I didn't bother to discuss any of the details of the dealer ratings, as it was clear that he knew what I knew.

From that point on, Oakland Acura's performance was exemplary. They kept me informed of the car's projected arrival time, and the delays in arrival time, of the car in which I had expressed interest and on which I had paid a small refundable deposit; they called promptly when the car arrived; when it did arrive we began negotiating a price (I hadn't gotten to price negotiations yet since I wasn't sure we'd like the color having not seen any SBP X's yet), and they dropped the dealer markup to 0 without my asking them to (granted, paying MSRP is not exactly a great deal but in this market for this car I get the impression it's not so bad); they prepped the car quickly; did the deal quickly; gave me a surprisingly great trade-in value on my old car; and treated me with courtesy and respect throughout. Everything they said they'd do, they did.

My only criticism would be that the salesman didn't seem to know as much about the car as he should; in fact, having tuned in to this website I think I knew a lot more details about the car than he did. Also I was a little put off by the offer to sell me $700 worth of exterior and interior body, leather and carpet treatment after the price had been negotiated, but as I decided (on the advice of members of this website, I might add) that I didn't want that stuff anyway - I'll apply Zaino products myself - it was no loss. I have the impression that this is a standard technique at most dealerships so I can't fault Oakland Acura in particular for trying it out on me.

I've tried to post a dealer review but for some reason the system isn't accepting it. So treat this post as a positive review of Oakland Acura, but be sure when you go there - or to any other Acura dealer - to mention the all-powerful AcuraMDX.org. It can't hurt and it will probably help.
 

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Cool and congrats on your new ride!!!
 

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Mags Man,

I too purchased my X from Oakland Acura. Your experience is consistent with what I have observed. If you communicate to them that you know what your talking about, they will not try to BS you. However, if they sence you don't have information, they will use that to their advantage. Congratulations. :4:
 

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After reading all the owner reports of poor dealer practices, I feel very lucky with our buying experience with Ray Laks here in western NY. We had no hassle on the price and due to a bit of a transportation emergency that we had, they added our options and prepped the car in a day. Since then our service has been nothing short of outstanding.
Our saleman, Chris Del Prince and our service manager Brian Buckley are both knowledgable and extremely service oriented. (I'm not getting paid for this plug!)

I guess I just assumed that all Acura dealers were like this...
 

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dbauchat said:
After reading all the owner reports of poor dealer practices, I feel very lucky with our buying experience with Ray Laks here in western NY.
Really? Do you think they know about acuramdx.org too?
 

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hondacuraworld said:
abort, abort! Tim, come on, let us have a little fun ;)
 

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I wish my dealer did, otherwise, I wouldn't have gone through what I did to get my X!:3:




2003 SS MDX - back up sensor,res,cargo net, Husky all weather floor mats :2:
 

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my avatar

hondacuraworld said:
Okay Zafer, I have to ask......what is that avatar of yours?

Inquiring minds want to know :4:
Currently, it is an Evil Eye . We have one hanging from the rear view mirror. Before that is was BlueMan Group on the drums , and initially it was Astérix the Gaul.
 

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hondacuraworld said:


Okay Zafer, I have to ask......what is that avatar of yours?

Inquiring minds want to know :4:
http://www.digitalphotocontest.com/photodisplay.asp?photoid=508065&sf=1

Mal'uocchiu / Mal'ojo / Evil Eye
Virtually every culture refers to evil eye. In Italian it is called mal uocchio and mal ojo in Spanish, Vaskania in Greek. Its oldest references appear in the cuneiform texts of the Sumerians, Babylonians, and Assyrians, around 3000 BC. The ancient Egyptians used eye shadow and lipstick against the evil eye. Both the Old and New Testaments of the Bible mention the evil eye. In Middle ages judges in Europe were so fearful of evil eye that they required the accused to enter the court backwards. The photo depicts a shopkeeper making and selling gift items to avert evil-eye.
<center><img src="http://www.digitalphotocontest.com/getphoto.aspx?pid=508065"></center>
 

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Hopefully the power and influence of AcuraMDX.org extends not only to dealerships but up to the Honda/Acura power brokers and engineers.
 
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