I got in my new X to drive it home from the dealer 2 weeks ago and I noticed the red SRS light on the dash panel was on. When I got home I looked in the owner's manual and found X needed to go back to the dealer.
Took it back to dealer 3 days after delivery and they tried to reset the computer 3 times but it didn't solve the problem, so they said it needed a new passesnger seat belt buckle, of course it would need to be ordered.
Got in the X to drive it home and the light was gone, great, I am thinking this is fixed. So, I let them know we will not need their services.
Well, apparently it is not fixed because last night the SRS light came on again.
Has anyone had this problem and has replacing a seat belt buckle fixed it???
My main concern here is that I have received TERRIBLE service from the service department so far, the most obvious being numerous scratches in the paint finish from them washing the X with a scrub brush for delivery prep and a deep nick in the rear license plate area from them putting on the dealer tag ($170.00 of ZAINO is on order) PLUS lots of GREASY prints on the leather from the mechanics getting in the X both times it was there!
I have little or no faith in the service department's ability and unfortunately their is no other Acura dealer for at least 2 hours from me.
I really don't want these fools replacing a seat belt buckle that my loved ones depend on and I am worried about what further damage they may do in the porocess. What do they have to take apart to get the seat belt buckle out and will it get put back in correctly without damage to soemthing else? I know it's all covered under warranty but it is still such a hassle. Besides, the best warranties are the ones you never have to use.
Any suggestions?
Took it back to dealer 3 days after delivery and they tried to reset the computer 3 times but it didn't solve the problem, so they said it needed a new passesnger seat belt buckle, of course it would need to be ordered.
Got in the X to drive it home and the light was gone, great, I am thinking this is fixed. So, I let them know we will not need their services.
Has anyone had this problem and has replacing a seat belt buckle fixed it???
My main concern here is that I have received TERRIBLE service from the service department so far, the most obvious being numerous scratches in the paint finish from them washing the X with a scrub brush for delivery prep and a deep nick in the rear license plate area from them putting on the dealer tag ($170.00 of ZAINO is on order) PLUS lots of GREASY prints on the leather from the mechanics getting in the X both times it was there!
I have little or no faith in the service department's ability and unfortunately their is no other Acura dealer for at least 2 hours from me.
I really don't want these fools replacing a seat belt buckle that my loved ones depend on and I am worried about what further damage they may do in the porocess. What do they have to take apart to get the seat belt buckle out and will it get put back in correctly without damage to soemthing else? I know it's all covered under warranty but it is still such a hassle. Besides, the best warranties are the ones you never have to use.
Any suggestions?