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So I was doing my first VTM-4 fluid change and I had the spare tire out. Problem is, I kept bumping into the spare tire hoist, and I kind of got mad at it and raised the hoist. Of course, I wasn't watching the hoist very carefully, so I raised it until it got slightly harder to turn at one point. I turned it maybe one full revolution before realizing something might be wrong. The hoist seems to be raised all the way up and can be wiggled slightly, but turning the bolt counterclockwise doesn't lower it at all, and neither does pulling on it. Any ideas?
 

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Pull down on it and have someone turn the handle slowly counter clockwise.
 
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