Hello everyone, this is my first post but I just had to get this off my chest. Those bastards at Acura of riverside in Southern California, are driving me crazy.
I am on my 4th month waiting for my base SS. Every time I call them, they give me some other excuse as to why it is not there yet. First, they told me it was a 1-month wait, 1 1/2 at the most, and that my deposit check would not be cashed, just held. Both lies. Then they told me that my order had to be held till the next months orders went through together, another month delay. Every time I call them, I get a different specification as to the options. When ordering I was a little ambivalent as to whether I wanted the navi or not, I’m sure they picked up on that when I finally settled on the base w/o navi. Because sometimes they tell me it’s base, other times they tell me it’s the navi. I ordered the base but I’m sure they’ll try and spring the navi on me, “take it or leave it, it’ll only be another 6 month wait.”
Don’t even get me started on the supposed mandatory dealer-installed options. When I was deciding whether to order or take one off the lot, they offered to take some dealer-installed options off a premium MDX, which I could take with me that day for only $45,000. That’s when I realized “mandatory” means “if they darn well feel like it.” So every time I call, I tell them not to put anything on my MDX since I like it to look clean. But if they can’t even get the navi right what hope do I have that they’ll listen to me.
So finally a month ago, they told me my SS was being built that week, with delivery 10 days later, yet another lie. Today they said it’s probably in transit, with navi this time, wait another two weeks.
I’m going with an outside leasing company www.leasecompare.com
and was told by them that I could avoid the 3 day wait for contracts to go back and forth in California by signing papers at the dealership, since I have 10 days to find outside financing after I take delivery anyways. So what do they say at the dealership, “No, that’s not true.” Whom am I dealing with then, someone who is stupid, ignorant or a liar?
The only reason I went with them in the first place is that they offer free lifetime oil changes on vehicles you purchase there. So I didn’t even put down deposits anywhere else. It was only later that I read the good reviews that the Montclair and Pasadena dealerships were getting. I don’t know whether to laugh or cry.
"I’d rather have a bottle in front of me than a frontal lobotomy."