At the risk of belaboring this pointless post, I’ll explain why I reached out to fellow MDXers even though insurance is covering my loss. I have not replaced a windshield is probably 25 years. I expected the windshield to cost between $300-$600. If $600 or below, I preferred to keep my insurance company out of it. I also knew that dealers don’t typically perform this work so I called around. As I mentioned in my first post, most quotes came in between $550-580 with an outlier at $379. I made the mistake of not asking the first couple of vendors if the replacement glass was OEM. So, I posted on the forum under the assumption the high quotes were. Very happy I did because after calling back the high bids, they too were using aftermarket glass. As soon as I asked for OEM most didn’t call me back. One very helpful company did, but basically told me if I was using insurance it made more sense to go with the dealer since they couldn’t do the recalibration of the sensors, which I didn’t consider either. I was ignorant, and this forum saved me from making a mistake. Thank you MDXers.
Also, like PDXSailor, I avoid using the dealer for anything other than simple services unless the car is out of warranty. I pay the premium for the loaner and the hope they can catch items the warranty covers or small stuff they like to gouge luxury car owners with once your car is out of warranty. I think they all do it; I took my Audi that recently came off warranty for a recall and they noticed the sun visor clip was broken. They wanted $100 to replace a 5 cent piece of plastic that takes two minutes to install. The parts department wanted $68 for just the part. I found that I could buy it on Amazon for $35 (Audi OEM) or $15 for third party. They did this for free when it was under warranty. If you have a trustworthy shop they are always the way to go. That free coffee and donuts aren’t free and they have revenue goals too so I stopped counting how many times they’ve told me my brakes needed to be replaced and then gone on and get 15K more miles out of them.