Long story short…I took my 2002 Redrock X to the Hitch shop yesterday to have the standard Acura 4-pin electrical connector converted to a “5-plat” connector (required by my boat trailer). After spending ½ hour in the waiting area, I was approached by the store manager and was greeted by the words that all X owners have nightmares about….”sir, we had a problem….”. When my X was getting worked on, a loose piece of metal in the shop was caught by a gust of wind (why did they have the doors open??) and was tossed against the front passenger side of my X. Result >> several scratches and gouges to the front bumper cover (just below the passenger side headlight), and several scratches (with slight indentations) to the upper portion of the passener side door. The store manager was very apologetic and assured me that he would pay for the repairs. I was in shock and almost broke into tears as I drove my defiled X home from the hitch store. I spoke with my Acura dealer and they gave me the name & number of a body shop that specializes in vehicle damage “erasure.” I sure hope they’re good! The moral of my story >> be very careful in whom you trust the care of your X.