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268 Posts
As some of you may know, I ordered my MDX on May 22nd from Sierra Acura of Alhambra, CA. I know that no one on the board recommends Sierra, but I decided to go with them because the salesman seemed straightforward. Now I know I should listen to this board. DON'T go to Sierra Acura. Check it out:
- First time I went in, the salesman told me NO FORCED Accessories. I was told everyone else in the area was forcing Accessories, but not them (Which I really didn't believe). I verified with him over, and over - no accessories - I had Tim in mind. ...
- Second time we went in, we made a deposit, but just before we did, he told us they required Mud Guards, Wheel Locks, and Protection Pacakge for a total of around 895. My wife and I were both a bit miffed about this, but we figured we could negotiate out of it. On our order, we specified no accessories. I even told him about Tim. However, we were a bit suspicious, so we looked around and put a deposit at another dealer just in case.
- Today, I stop by the dealer to get an update. He sits me down and tells me this sob story about the owner of the dealership wanting to give my car to his cousin and this arugument he has with his dealer about forced accessories. He then pretty much tells me that they require $1000 in accessories and that I misunderstood him. I noticed that he has written on the bottom of the form "Accessories to be selected at time of delivery." We asked for our deposit back.
What a terrible way to do business. I was optimistic that this dealership would be good, or at least this guy would be, but what terrible business practices. The worst part is that the dealer will be able to turn around and sell to another customer. They could care less about me, the customer.
Tomorrow, I'll be going to pick up the check and leaving a printout of this posting with the url. So post away those of you who have tried Sierra Acura, and I'll leave them with a piece of our mind. Also, let me know of any other sites out there - for TL's, etc. I'm dragging their name through the mud!
- First time I went in, the salesman told me NO FORCED Accessories. I was told everyone else in the area was forcing Accessories, but not them (Which I really didn't believe). I verified with him over, and over - no accessories - I had Tim in mind. ...
- Second time we went in, we made a deposit, but just before we did, he told us they required Mud Guards, Wheel Locks, and Protection Pacakge for a total of around 895. My wife and I were both a bit miffed about this, but we figured we could negotiate out of it. On our order, we specified no accessories. I even told him about Tim. However, we were a bit suspicious, so we looked around and put a deposit at another dealer just in case.
- Today, I stop by the dealer to get an update. He sits me down and tells me this sob story about the owner of the dealership wanting to give my car to his cousin and this arugument he has with his dealer about forced accessories. He then pretty much tells me that they require $1000 in accessories and that I misunderstood him. I noticed that he has written on the bottom of the form "Accessories to be selected at time of delivery." We asked for our deposit back.
What a terrible way to do business. I was optimistic that this dealership would be good, or at least this guy would be, but what terrible business practices. The worst part is that the dealer will be able to turn around and sell to another customer. They could care less about me, the customer.
Tomorrow, I'll be going to pick up the check and leaving a printout of this posting with the url. So post away those of you who have tried Sierra Acura, and I'll leave them with a piece of our mind. Also, let me know of any other sites out there - for TL's, etc. I'm dragging their name through the mud!