2022 MDX A-Spec / 2022 TLX Advance
I’ve noticed similar things when I use the online schedule tool at my dealership. Sometimes they have the “Loaner” option, other times they don’t. I played around with it last time and it’s definitely dependent on the type of service you’re selecting - at least with my dealership. Maybe just play around with the service you’re selecting. They should DEFINITELY have a loaner to give you…Ok, you folks talked me into it.... Monday appointment. Will update.
Bummer that the service scheduling (I have 2 dealers near me) makes you pick from "I'll wait", "I have a ride" or "request Uber"... what the eff!!! I want a loaner I know they have them. cmon now... $72k.... I was getting loaners on my 16 year old Audi without having to call.