Yes, call Manik. Number on the website.
2 problems; earlier Maniks used a more brittle pad material.
And some had installation holes slightly offset causing stress on the pad.
I had one cracked pad on mine, and they sent me 3 when I called.
I noticed another that was going to crack if I torqued the mtg. screw down tighter.
I removed the pad and slighlty elongated the hole in it with a drill. Now it is fine.
They should have had a better way of attaching the pads. Many competitors use
a more flexible pad that literally snaps into place. No mounting screws, etc.
Other than that, I am happy with the looks and overall construction.
First choice would have been the Acura sidesteps powder-coated metallic. The Maniks, second.
Unfortunately, Manik has little competition in the MDX market.