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I have a 2016 MDX AWD. 80K miles - mostly highway. I went to the dealership for an oil change and they recommended replacing the front struts ($1,600) and front lower control arms ($1,100). With tax that's a little shy of $3K. I'm an easy driver (still have life on the original brakes), so does this sound right? My old RX350 went over 150K with just general maintenance - nothing like this.

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I have a 2016 MDX AWD. 80K miles - mostly highway. I went to the dealership for an oil change and they recommended replacing the front struts ($1,600) and front lower control arms ($1,100). With tax that's a little shy of $3K. I'm an easy driver (still have life on the original brakes), so does this sound right? My old RX350 went over 150K with just general maintenance - nothing like this.

Thanks.
They are pushing the envelope. If you don't notice suspension degradation, I would hold off. If the suspension bottoms out or exhibits bouncing when braking or other abnormalities such as uneven tire wear, then Wait. Dealers rec. spark plugs at 80 - 100 but if there is no noticeable change in engine performance or mileage, then wait. The platinum plugs are $700+. Use top tier gas and wait. Most service departments are the profit centers for dealers. Would change the timing belt at 100,000 +. That ends up being $1200 + but it is an item you won't no needs replacing until it breaks and then it is too late.
 

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does this sound right?
It doesn't sound right at all. They were most likely scamming you or at least pushing the envelope of what 'needs' to be replaced.

I assume you haven't noticed any issues from the struts or control arms - noticeable issues with handling and the ride that are different than when new, excessive bouncing over bumps, noises from the struts, etc. - right?

If you're concerned about them and want to give the dealership the benefit of the doubt tell them to raise the vehicle and demonstrate to you exactly why they think the components need to be replaced - i.e. how they made the determination. I don't think they'll be able to do it.

My 2014 has 83K miles on it and is older than yours and mine are fine but that doesn't necessarily mean yours are.

Cautionary note though - it's possible there actually 'is' damage to some of these components and they sb replaced. Just make sure they show you exactly why (not just 'tell' you).

Edit - I crossed with poster 'macallen' and it's funny we even used some of the same language.
 

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I would get a second opinion for that kind of money. If your control arms are in fact loose, then you don’t want to mess around with that.

I have 250,000km on my 2015 and now need to replace the front passenger lower control arm. Ball has play in it. But it’s still the original. Drivers side is still tight.

I had to replace the two rear control arms around 150,000km. But I chalked that up to the fact that I tow a travel trailer in the summers.

The shocks could be legit. I replaced my two rear shocks around 80,000km because they were noticeably clunky. Never let them get so bad that they were bouncy. I will be doing them again shortly (at around 250,000km), I’ve already bought the replacements. But both rears have started leaking. No excess bounce but with summer coming (including camping season) I don’t want to wait until they degrade further or fail at a bad time.

I replaced the front shocks around 150,000km. I had one that started leaking but left it for a while longer. Eventually it started to make loud clinking sounds (sounds terrible) and so I replaced them both. They are still looking good 100,000km later.

Don’t know if any of this helps but it’s what I’ve experienced so far.


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Not saying this is the case with you but something to keep in mind. In speaking with my family/friends co workers the dealerships no matter the brand "seem" to be "finding" things prematurely lately.

Remember dealerships hardly have inventory, they are hurting. One way to make up for that is the service center. My co worker got talked into replacing both his calipers on a Civic. The Civic only has 30k. That is one example of many I have heard about lately.
 

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Other option is buy your own parts, and asks independent shop to change them for you, much cheaper, 3 years ago, I changed both front struts for a total of $600, $420 are parts, $160 labor, $20 tips.
A lot of local shops won't do this. you may have to search to find one (or be a regular customer of one) that will. Also, they won't warranty the parts.
 

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A lot of local shops won't do this. you may have to search to find one (or be a regular customer of one) that will. Also, they won't warranty the parts.
Must be an issue in your area. I've never been turned away by a mechanic when I supply the parts myself.
In my experience (FCP Euro, OEMAcuraParts, CarParts.com, etc.), the part is warrantied by the part manufacturer, not the installer.
 

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I just ordered left and right front lower control arms off of OEMAcuraParts for the same price as what it would have cost me for one control arm here in Canada. And that’s including shipping, duty and taxes.

The mechanic I use has no issue installing parts I’ve bought. He will warranty his work like he always would. If the part is defective then it goes back to OEMAcuraParts.


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I think the main reason some mechanics don't want to use some customer provided parts is because they miss out on the markup of the parts they normally get. When a mechanic provides the parts they're not usually providing them at their cost - they're marking them up.

A secondary reason is that some aftermarket parts are garbage or just ill-fitting and some mechanics don't want to waste their tie installing ill fitting parts or even ethically don't want to install substandard parts. This, of course, isnt an issue if using genuine OEM parts.
 

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I think the main reason some mechanics don't want to use some customer provided parts is because they miss out on the markup of the parts they normally get. When a mechanic provides the parts they're not usually providing them at their cost - they're marking them up.

A secondary reason is that some aftermarket parts are garbage or just ill-fitting and some mechanics don't want to waste their tie installing ill fitting parts or even ethically don't want to install substandard parts. This, of course, isnt an issue if using genuine OEM parts.
Yeah I'm not down with genuine parts philosophy. Have found a lot of mechanical parts over the years from 3rd party that are designed much better than OEM.
 

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Yeah I'm not down with genuine parts philosophy. Have found a lot of mechanical parts over the years from 3rd party that are designed much better than OEM.
I've also used aftermarket parts a lot. I'm just saying that 'some' aftermarket parts aren't as good as OEM parts such that some mechanics may choose not to want to use them indiscriminately. An example is some Dorman replacement parts. Other examples are lower priced lower end brake rotors and pads, water pumps, and the list goes on. If one is prudent in selecting the aftermarket part it's fine. In some cases the aftermarket part is made by the same manufacturer of the OEM part and might even be higher quality but the OEM parts are pretty much guaranteed to fit exactly like the part it's replacing (since it's identical usually) whereas the aftermarket is often trying to fit a wider variety of models and isn't always identical.

I'm just saying it's one reason why 'some' mechanics may choose to not install whatever part a customer provides that they bought at Pep Boys or EBay, or RockAuto or someplace.
 

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Must be an issue in your area. I've never been turned away by a mechanic when I supply the parts myself.
In my experience (FCP Euro, OEMAcuraParts, CarParts.com, etc.), the part is warrantied by the part manufacturer, not the installer.
I can think of a few shops here that won't install parts people bring them. I talked to one of them. He admitted that he misses the markup but the real reason is the hassle of dealing with the customer if they have a problem that is a defective part. Enough of them insist he deal with the problem that he stopped installing parts people bring him. Also a lot of people apparently brought him parts from junkyards. His last reason was if they got the diagnosis wrong and bring him a part that doesn't fix their problem somehow it his his fault. My regular mechanic will, at least for me, but then I am a fairly regular customer.
 

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I have a 2016 MDX AWD. 80K miles - mostly highway. I went to the dealership for an oil change and they recommended replacing the front struts ($1,600) and front lower control arms ($1,100). With tax that's a little shy of $3K. I'm an easy driver (still have life on the original brakes), so does this sound right? My old RX350 went over 150K with just general maintenance - nothing like this.

Thanks.
It's cheaper to do it your self I did mines cost me like $700
 

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I have a 2014 MDX with 70k miles. Front strut is leaking, waiting for dealer to get the parts. Fortunately I have Acura Care. So very real possibility yours have issues too. Second opinion is warranted. Good luck
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For something like that I would not go to the dealership - it is a straightforward mechanical job. Personally I have my doubts that you need what they are selling but you can bet that is priced high. The best thing you can do for yourself is to find a really good independent mechanic. It should be a shop that is large enough to pay the annual subscription costs for access to manuals and diagnostic software, and often that means a specialist (e.g. someone who only works on Hondas and Acuras and pays for their support). The dealership service centers are fundamentally dishonest (OK, there might be some that aren't but they are in the minority). Find an honest mechanic and establish a long term relationship. Don't be too cheap and insist on your own parts: as explained above it both reduces their income and increases their headaches and often costs. Sometimes there are special things that you want installed and as long as your baseline is to buy parts through the mechanic they will usually be happy to have you source oddball stuff (instead of them having to search around). It is a relationship with some give and take - just don't always insist on taking. OTOH if you are a DIYer then go to oemacuraparts.com or similar and save a bit.

I just found a new mechanic (my last one retired). It is a father-son shop that works on a few cars at a time. When I came in at the end of the day they were leaning over an older Camaro that they had rebuilt the engine compartment (not just the engine itself) for a customer. They were car geeks, and proud of it. I have a new mechanic shop...
 

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I have a 2016 MDX AWD. 80K miles - mostly highway. I went to the dealership for an oil change and they recommended replacing the front struts ($1,600) and front lower control arms ($1,100). With tax that's a little shy of $3K. I'm an easy driver (still have life on the original brakes), so does this sound right? My old RX350 went over 150K with just general maintenance - nothing like this.

Thanks.
I feel your pain, my 2016 MDX was puking oil from one of the front struts at 60K miles (an alignment shop wanted $1,400 to replace both with OE parts only) and unfortunately there is not a lot of replacement choices. To add insult my extended warranty only would replace one of the OE front struts, not the pair and I would still have to pay $700 for the other. There are a few aftermarket manufacturers that make 4 fully adjustable coil over units for $700-$1,300 for all 4 corners (to replace the shocks/struts for Gen 3 MDX's you still have to use a few OE pieces to make the aftermarket coil overs fit). I also replaced F&R sway bar links with Moog, F&R polyurethane sway bar bushings and rear upper ball joints (Moog K100199 camber adjustable ones) . I did most of the work myself but the drawbacks are that I gain handling but lose some comfort and the only shop that will align my new set up is the Acura dealer (because of the lane minding radar and adaptive cruise control), they stuck me with $400 for a 4 wheel alignment because of the aftermarket coil overs. I don't mind the stiffer ride and I gained some better handling.
 

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I got a 2022 MDX with 2,800 miles and the front right is making a squeaking and rattle sound, bring it to the dealer and they say i have a bad Strut so they are replacing it, Acura quality is going south
 
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