Finally broke 1200 miles and my windshield

6875 Views 57 Replies 41 Participants Last post by Desant, Dec 9, 2002

Eruption

Discussion Starter · Dec 18, 2001

Finally crossed the line with 1200 miles for RR and come to find Sunday I got a rock on the passenger side windshield and its already spreading. Acura and their "thicker" 02 windshield, give me a break, I never heard the rock hit nor seen a crack spread so fast in two days...

Acura wants $720 for replacement,

Anyone out there have theirs replaced 2002/01, what was your cost?

I guess this is just part of the fun of owning an SUV.

Steve...

1 - 20 of 58 Posts

vip9

· #2 · Dec 18, 2001

Most insurance cos. offer full window coverage.

Tough luck if you do not have one.

There were a number of posts regarding windshield cracks.

Unfortunately, I think you are the 1st one for 2002.

Fireblade6

· #3 · Dec 18, 2001

cracked windshield

You may want to look on the internet or call 411 for windshield companies that will come out and install it for you. When I cracked the windshield on my Acura Integra 1991- I called a an auto glass repair business and they replace for 50% less than what a dealer can do.

Try these guys-

All Businesses Showing 1 - 1 of 1 Beyond Sammamish
Business Name Address City Phone
Quality Windshield Repair 23957 SE 8th Pl Sammamish, WA (425) 820-7170

Hookem

· #4 · Dec 18, 2001

No doubt it's a mass defect, regardless it's 2001 or 2002. Mine was hit by a little rock at 35 mph, and in five minutes, the glass went from a chip to a spider web.

Your quote was pretty accurate. It costs me $720. The replacement job was finished within one hour at my office parking lot.

Acura should look into this problem, seriously.

Phinphan

· #5 · Dec 18, 2001

In Florida, the windshield is covered by insurance for debris with no deductible. It is mandatory coverage for all policies.

Check your policy. It did not result in a rate hike for me on my Ford Explorer a few years ago.

RedMdxMemphis

· #6 · Dec 18, 2001

Eruption said:
Finally crossed the line with 1200 miles for RR and come to find Sunday I got a rock on the passenger side windshield and its already spreading. Acura and their "thicker" 02 windshield, give me a break, I never heard the rock hit nor seen a crack spread so fast in two days...
Steve...

Sorry to hear your misfortune but I don't know of a windshield that is so strong to not have a crack after rock hit. My BMW has a rock hit in my driver side and I went to have it treated right away. That still left a spot there on the windshield. Pure physics.. depending on the angle and speed of your driving at the time.

Rodzir

· #7 · Dec 20, 2001

Broken here

I have 5K and a rock hit low on the drivers side and put a 1/2" crack in it. I haven't had it fixed because the dealer wants $880. When it breaks into two pieces I'll have it changed. Suck doesen't it!

RedMdxMemphis

· #8 · Dec 21, 2001

Re: Broken here

Rodzir said:
.... When it breaks into two pieces I'll have it changed. Suck doesen't it!

If you don't treat it, your glass can crack from the damage spot to split your window in very short time especially due to temperature changes.

merrillcrosbie

· #9 · Dec 21, 2001

Repair failed, so I replaced it.

I also just had my windshield replaced. I had my car 2 months with 2500 miles. This is the only car I have ever had to replace a windshield in.

It was a small rock, and the chip was almost invisible, but it started to finger out, so I had it repaired at a glass shop with the Novus system. The repair failed. It cracked clear across the windshield within 12 hours of the repair. My insurance company is Nationwide and they waived the deductible for the repair, but when the windshield had to be replaced, I had to cough up the deductible, plus the cost of the repair since the insurance wouldn't pay for both. I used Safelite because the insurance company preferred them, and they took care of setting up the repair appointment.

The total cost for the replacement through SafeLite was $585.00. They came to my work and did it in the parking lot. They seemed to go a good job. The car seems a little quieter now. They did say that this is one of the most expensive windshields they have ever done. They also did not have it in stock and had to get it from a central manufacturer supplier.

My deductible was $500, but Safelite waived $100 of the deductible, so it only cost me $400....and I guess that made the cost of replacement $485. They weren't going to waive this until I mentioned all the TV advertisements of glass companies that will waive a portion or all of the insurance deductible to get your business.

But, all this only cost my insurance company $85, so I doubt it will raise my insurance any.

Two things bother me. It doesn't say "Honda" glass anymore... not that anyone will ever notice, but it isn't the same as it was. And, my windows were etched with a code for security. They didn't re-etch the windshield.

I hope glass replacement doesn't become a monthly event with these cars.

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Xtreme MDX

· #10 · Dec 21, 2001

Do you have the Acura Extended Warranty...

If you bought this option which I did, this will include the replacement of the windshield minus the $ 50 deductable, if you don't you really should check with your insurance, most do cover this kind of replacements. Good luck.

mdmdxny

· #11 · Jan 5, 2002

I haven't been around for a while but I remember reading lot of complaints about cracking windshields. It looks like another surge of complaints with this posting.

Last week I was driving in my neighorhood at 30 mph tops and a stone popped the windshield. I didn't think anything of it until the next morning. I'm about to start the MDX and while I look out the front I start cursing. I haven't reported it yet to the insurance company as I just replaced a window in my station wagon.

I went to the dealer for him to inspect it and commented that I think it's a defect. It was so hard to find the initial spot in the crack line, I thought they might agree to replace it. Wrong again.

the car inspection is due in a week so I guess I calling safelite. Was everyone satisified with the repalcement glass? Is it good enough quality?
thx
MDMDXNY

2001 Mahogany Tour MDX - flares, muds, burlwood, liner, cover, side steps, ski rack, winter mats

mdmdxny

· #12 · Jan 5, 2002

I haven't been around for a while but I remember reading lot of complaints about cracking windshields. It looks like another surge of complaints with this posting.

Last week I was driving in my neighborhood at 30 mph tops and a stone popped the windshield. I didn't think anything of it until the next morning. I'm about to start the MDX and while I look out the front I start cursing. I haven't reported it yet to the insurance company as I just replaced a window in my station wagon.

I went to the dealer for him to inspect it and commented that I think it's a defect. It was so hard to find the initial spot in the crack line, I thought they might agree to replace it. Wrong again.

the car inspection is due in a week so I guess I calling safelite. Was everyone satisfied with the replacement glass? Is it good enough quality?
thx
MDMDXNY

2001 Mahogany Tour MDX - flares, muds, burlwood, liner, cover, side steps, ski rack, winter mats

Calihan

· #13 · Jan 5, 2002

Perhaps it will be a small consolation to know that Automobile Magazine's February 2002 issue, which just came in the mail today, names the 2002 Acura MDX as, "the best new vehicle money can buy" in the mid-size SUV category. They said they should have picked it in 2001 but the voting panel was a little biased towards the performance side of the equation and the BMW X5 edged it out by a nose.

Calihan

need4spd

· #14 · Jan 13, 2002

I heard that the 2002 models have thicker windshields and a redesigned seal. Anyone know if it will fit the '01?

ubik

· #15 · Jan 13, 2002

need4spd said:
I heard that the 2002 models have thicker windshields and a redesigned seal. Anyone know if it will fit the '01?

No, it won't! Apparently the A pillars have been redesigned and so was the 2002 windshield.

dtkao

· #16 · Jan 15, 2002

One thing comes to mind is that when they are replacing the windshield how do you know if they are replacing it with the 2001 thiner glass or the 2002 thicker glass. It would be a bummer if you get the 2001 version of the thiner glass and get more noise. (the thicker glass is for noise reduction).

FatBoyMDX

· #17 · Jan 18, 2002

I got the CRACK

ERRGGGGHHH.
I was driving on an open freeway with no other cars around me yesterday and "THWOP!" I hear a rock hit the windshield. HUGE dent in the windsheild. less then 1 minute later, as I was fuming and reminding myself to get it patched before it cracked. . .. I looked down again and there was a 10 inch crack.
What's up with Honda and their product quaity?

its going to cost me the deductible of $500 to get it fixed. .

On top of that, my wife was hit last week in my very-overprotected and babied BMW M3.

charlieinnj

· #18 · Jan 18, 2002

It's frustrating but I wouldn't blame Honda

My daily commute is mostly Interstate....40 miles each way. I trade cars every 2 years and there isn't a car or SUV/truck that I haven't had to replace to windshield in at least once, due to a rock hitting it. At first, I thought there was something wrong with "Honda" windshields because as soon as I started my current job, I began the Interstate drive. I was driving Accords and every one of their winshields were found by a rock. But then, I bought a Chrysler in '94, a Mountaineer in '96, an Expedition in '98 and again in '00 and every one of them broke as well.

I agree though, it seems like they need to start making better glass!

FatBoyMDX

· #19 · Jan 18, 2002

Agreed. . cars get chips. But I have never seen a car windshield crack so quickly. It usually takes weeks or so.

Safelite just came and did the job for 541. Given that I have a 500 deductible, insurance is useless.

frostyra

· #20 · Jan 18, 2002

Glass is glass, and it breaks when impacted hard. Two variations are used in cars: 1. Plate or sheet glass, which is laminated in two layers with clear plastic in between, is used in windshields. The plastic is there to hold the glass together so that it doesn't get into your car when the glass is broken. 2. Tempered glass, which is heat-treated after shaping, then quenched. It's very tough, but when it's hit hard, it shatters into small pieces which are VERY hard to see through; that's why it's not used in windshields -- but it IS used in most side and rear windows.

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