On the assumption that by 'dealer' you really mean 'one particular salesperson', I'd definitely go over that person's head since they're giving you the run around (but not the drive around). That person could be the sales manager or the manager of that dealership. If you don't get immediate results I'd go to a different dealership and if you find them more cooperative consider canceling your order at the uncooperative one and placing the order at the new one, assuming they'll match or beat the price.
This thread raises a good point - test drives.
Just because the MDX (and many other vehicles) are in short supply it's very important to do a test drive of the model (with trim level you're interested in, like SHAWD, Tech, etc.) in order to make sure it really meets what you're interested in and not rely on experience with some prior Honda or Acura, even a prior gen MDX, or some perceived 'reputation' or 'luxury' (whatever that's supposed to mean) of the brand or else you might end up disappointed.
Furthermore, make sure you do a thorough test drive of the exact unit you'll end up with even though you may have waited weeks for it to come in. Just because the demo drive went okay doesn't mean the same will be true of the unit you'll end up with. Be prepared to say 'no' if it isn't satisfactory in any way - especially if it's something they can't or won't correct.
And of course make sure 'you' are the one driving - not some salesperson. Don't just drive around the block - go on the freeway, rough roads, and the like to see what it's really like.
Some here have complained of certain things they probably could have detected right away on a thorough test drive - such as the noisy Bridgestone tires, and the behavior of the infotainment controls.
A dealership might make excuses to try to just shove the vehicle at you and it's easy for a customer to get caught up in the 'chip-shortage', and 'hardly any inventory' emotions and just accept it but don't forget this is a $50K+ purchase that you'll probably end up living with for years and even minor things can get annoying quickly.
And if you can't find a dealer who'll cooperate and a deal that's acceptable just wait longer to buy a vehicle. Most people buying could still live with their current vehicle for another 6 months or year if needed.
This thread raises a good point - test drives.
Just because the MDX (and many other vehicles) are in short supply it's very important to do a test drive of the model (with trim level you're interested in, like SHAWD, Tech, etc.) in order to make sure it really meets what you're interested in and not rely on experience with some prior Honda or Acura, even a prior gen MDX, or some perceived 'reputation' or 'luxury' (whatever that's supposed to mean) of the brand or else you might end up disappointed.
Furthermore, make sure you do a thorough test drive of the exact unit you'll end up with even though you may have waited weeks for it to come in. Just because the demo drive went okay doesn't mean the same will be true of the unit you'll end up with. Be prepared to say 'no' if it isn't satisfactory in any way - especially if it's something they can't or won't correct.
And of course make sure 'you' are the one driving - not some salesperson. Don't just drive around the block - go on the freeway, rough roads, and the like to see what it's really like.
Some here have complained of certain things they probably could have detected right away on a thorough test drive - such as the noisy Bridgestone tires, and the behavior of the infotainment controls.
A dealership might make excuses to try to just shove the vehicle at you and it's easy for a customer to get caught up in the 'chip-shortage', and 'hardly any inventory' emotions and just accept it but don't forget this is a $50K+ purchase that you'll probably end up living with for years and even minor things can get annoying quickly.
And if you can't find a dealer who'll cooperate and a deal that's acceptable just wait longer to buy a vehicle. Most people buying could still live with their current vehicle for another 6 months or year if needed.
