Discussion Starter · #1 ·
Just wanted to ask a little about others' experiences. I am buying through Performance Acura in Cary, NC. I placed deposit/order with one salesman who I actually knew personally. He was promoted within the dealership, and my order was turned over to another salesman. During the transition, I found out my build date 1/27 - 1/31 and was told delivery no later than 2/10. I called last week after the build date to ask questions and was told they could not understand why I had been told no later than 2/10 (me either if not accurate). I called again Monday 2/4 to tell the salesman I had not been contacted by the business office to begin initial paperwork as he told me I would the previous week (left message). Then when the business manager calls he says 2-3 more weeks. I then spoke with one of sales managers who, like the salesman I have now, acts like I am being neurotic about knowing when the X is coming in and says they do not have any reports detailing the location (and still no call 9 days after build date). From what I have read here, you guys (and gals) have dealers who remain in very close contact with VINs and locations, etc. I am, on the contrary, sitting here wondering what's going on, because they treat me like I am being unreasonable when I call. What should I expect???? This is, after all, a $38K vehicle.