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I mad the mistake of purchasing Navetool for My 2017 MDX. My advise. DO NOT BUY. That guy is the worst. They have the worst customer service and tech support and your right i think is the same guy.
I ask him if their was a way to increes the gain output on the navtool. His answer “ that is what the nob is for”. Really. I gain is not volume. What type of answer is that. Called and he hung up on me.
to be honest the system somewhat works. Has low volume, backup camara sometimes does not come on and seri sometimes can’t hear you.
If you really want CarPlay get a 2018 MDX.
 

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@Simi_MDX. I was referring to the Navtool Carplay/Android Auto for the Center stack display, Are you referring to the same or the DVD unit for Rear seats?

***.navtool.com/acura-mdx-2014-2017-apple-carplay.aspx
I had the same idea with you so,I did install NAVTOOL box in my 2015 Honda Odessey about aweek ago,September 2020.Very easy to install because it is just plug and play. It works like a charm, so happy to have Carplay on my beautiful 8inch color screen.
 
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