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Best So Cal Acura Dealer???

12590 Views 34 Replies 16 Participants Last post by  rflagg
Hi everyone,

To all of those who have done business with dealers in Southern California, which ones are the best and the worst? And which ones were the most negotiable?

Thanks a lot- John
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My last comment on the subject is this:

We just bought a 2002 Touring/Nav [White] from Metro Acura, paid MSRP [no required accessories]. Contacted them on a Monday 12/24/2001, filled out paperwork on a Wednesday 12/26, MDX came in on Friday 12/28, picked it up on Saturday 12/29. They even threw in a "Christmas Teddy Bear" to boot!!

I have never paid MSRP for a vehicle in my life [up until now] but I must admit, if I were an Acura dealer, I would charge MSRP as well. Someday Honda will finish the new plant and supply will increase and market forces will take over. Until then, why should a dealer sell below?

I may have seen your MDX. I dropped off my Granite Green MDX that day over at Metro because it had an oil leak (after having picked it up 2 days earlier), and I noticed a White MDX over there.

They fixed the leak (rear master seal). The salesman I worked with was Tom, who has been very nice to us. I did have them put in some options even though I could have gotten them cheaper, but it wasnt that much more.

Hopefully my car wont leak any more. I did note some scratches on some of the plastic pieces around the engine. They said to bring it in and they will replace whatever Im not happy with, as they want to make sure I am happy.

I've posted this opinion several times, so here's the short version: I really like South Bay Acura (formerly Peyton-Cramer) in Torrance.

I was originally going to get my MDX from Acura in Torrance. They are right next to the Acura headquarters and seem to have the most MDXs in stock. However, they wanted me to buy sidesteps for $1895, and wheel locks and rear mud guard for $395. When I said I didnt want the running boards, they were going to charge me the same price for the towing package.

I got the better deal at Metro Acura, with approximately the same delivery time. However, I had called around and called Metro right after a cancellation, so I didnt have to wait as long as I could have.

Other than the price they were charging, Torrance was very nice and gave me the best sales pitch and the longest test drive. They are a nice dealer. Its just too bad they wanted to charge so much more for the options.
Has anyone tried Thomas Acura?

Has anybody ever tried Thomas Acura in West Covina?
I've purchased mine on March 5th, 2001 and picked up on March
10th, 2001.
They will ask you what package and accessories you're looking for, they'll explain to you the differance between sport and touring package with or without navigational system.
Good luck in choosing the right dealer.:)
Metro Acura salesmen

srpbep & srpbep

Who sold you your MDX at Metro Acura? Did you like the experience? I want to give them a call, but I don't want to deal with the first available salesman.



My prior message should have been directed at:
ifeldman & srpbep

Metro Acura Sales "Person"

In response to rflagg ....

I dealt with Stacy Staton at Metro Acura and she was wonderful [courteous, attentive, responsive, yada yada yada ...]. If you are going to buy an MDX in SCAL, I don't see how you can do better than Metro or Stacy [they both are 10s in my book]. If you're interested, Metro's number is 909-626-6000.

We're very pleased with the MDX, hope you enjoy yours ....:)
I dealt with Tom at Metro Acura. I've not met Stacy, but have dealt with Tom there. He's been a great person to deal with.

When I first called them, Tom was the one who answered the phone. He just had a cancellation, so I got on his list and got the car sooner than if I had specifically asked for Stacy (who I did not know about until after I ordered my car).

It turned out that Tom lives 2 miles from me, and brought me in on his day off to get my car (about 25 miles from me). He also had flowers he gave out to the girls there. When I went to sign the loan papers, he quoted a higer interest rate than what I thought I could get. When I told him this, he got me the rate I wanted.

I think either one would be great to deal with. Their service department has been very nice to me too. Overall I really like that dealership.

RedRock 188 ordered at Metro Acura

ifeldman & srpbep,

Thanks for the info. Before you both replied, I read RGWomack's announcement that Acura Dealers can now have a particular configuration added to their allocation.

I got excited and asked to speak to the fleet person at Metro Acura. (Chuck Hershey) Anyway, he did not want money from me. He had me fill out (via FAX) a credit application.

He expects to have the vehicle be delivered by mid-march.

So, now I have Valencia, Pasadena, Van Nuys, Metro, and Cerritos looking for my RedRock 188.

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Ira Feldman, rflagg & Metro Acura

Ira ... Just realized I never replied to your first msg. You might have seen our MDX on the delivery drive or another white Touring that was being delivered [2 on same day] ... Steven of srpbep.

rflagg ... Seems like customers are being treated consistently well at Metro [probably can't go wrong]. If Metro doesn't have an MDX available, try calling Nelson vanSant [Acura of Pasadena,
626-792-7979]. He just called me and said they have some coming in. I can't vouch for Pasadena but Nelson does seem nice. He did say that they would sell at MSRP with no mandatory accessories ... Good luck ... Steven
Acura of Pasadena, Nelson.

Nelson is a very honest and straight forward guy. I would certainly recommend him to anyone. They even let you have accessories at Tim's prices. Good Luck.
Accessories: Tim or Acura of Pasadena

Regarding purchase of accessories:

(1) Tim's prices will actually be lower because you don't pay sales tax [8%]. This is normally offset by shipping charges; however, Tim pays for the shipping.

(2) Now that I have mentioned that Tim is actually somewhat less expensive, I would buy from Tim for a totally different reason. It appears to me that Tim supports the AcuraMDX web site and makes efforts to assist the members. While some might argue that Tim has profit motives, I see Tim as accepting a "very reasonable profit" AND making a contribution.

I admit that I am a new owner [late Dec for our 2002 MDX], but have already purchased from Tim and he has already provided me with guidance and suggestions. Additionally, I have seen his footprint in many places on the web site. My previous experience with car clubs and owner organizations has convinced me to that supporting businesses like Tim's that support the clubs/organizations CREATES A MUTUALLY BENEFICIAL RELATIONSHIP [these are the ones that last over time].

Hope my opinions don't ruffle feathers [I am told that I am opinionated]!!
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I second the motion!


I second what you have said about Tim. I hope to get delivery of my RedRock sometime next month. When that happens, I'll be ordering over $1200 worth of accessories from Tim.

The only dealer accessories that I'll get from the Dealer are the ones they give away for free! (Which will nada!)

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