Pierre,
I shared your frustration, some dealers here in Canada are pretty ignorant (sales, services, parts). I have experience with 1 dealer in Quebec and 2 in Ontario = all I can say is they all need some kind of training/retraining, especially on customer services and product knowledge.
I don't have the cargo liner but I find it qutie lame to say there is a different between Cdn and US accessories. I too didn't receive any installation instruction on my cargo net and cover, I ended up going to Hondacuraworld site to find out the proper way to install it.
Anyway you can always refund your liner and then order it from Tim. Let us know your experience with Acura H.O.
Happy New Year.
I shared your frustration, some dealers here in Canada are pretty ignorant (sales, services, parts). I have experience with 1 dealer in Quebec and 2 in Ontario = all I can say is they all need some kind of training/retraining, especially on customer services and product knowledge.
I don't have the cargo liner but I find it qutie lame to say there is a different between Cdn and US accessories. I too didn't receive any installation instruction on my cargo net and cover, I ended up going to Hondacuraworld site to find out the proper way to install it.
Anyway you can always refund your liner and then order it from Tim. Let us know your experience with Acura H.O.
Happy New Year.