I have this issue on my 2017. Yes, I have the tranny cooler. Yes, they say there is no fix. No, I no longer view Acura as a "luxury" brand. Ruins an otherwise decent vehicle.
I don't see what 'luxury', however one defines that term, has to do with this. An incorrectly operating transmission in any vehicle would be annoying and unacceptable in my mind and is such a basic item on a vehicle, like an engine and wheels, that it 'should' work reasonably well. It doesn't matter whether it's in an Acura, Honda, Mercedes, Dodge, etc. - it needs to work acceptably.I no longer view Acura as a "luxury" brand
Everyone has a bad day now and then. But it's gonna take more than an asprin and a glass of OJ to get over this hangover. ZF made a "creative" engineering choice to meet packaging goals with the 9HP, and it had unintended consequences.
I expected that a "luxury" brand would have better command of a smooth, quiet transmission more so than say a Kia or Ford. Not so.I don't see what 'luxury', however one defines that term, has to do with this. An incorrectly operating transmission in any vehicle would be annoying and unacceptable in my mind and is such a basic item on a vehicle, like an engine and wheels, that it 'should' work reasonably well. It doesn't matter whether it's in an Acura, Honda, Mercedes, Dodge, etc. - it needs to work acceptably.
I don't have the ZF (I have a 2014 with the 6 speed) so I have no experience with it. Hopefully any issues with it will be sorted out soon.
But you won't risk it right? Now that you know how cars with ZF transmissions work you cannot possibly imagine an scenario where you buy another ZF equipped car, Right?
Don't they have a lemon law in Canada? If it's not doing any damage,perhaps they should extend the warranty? If the trans failed,you would certainly have recourse.Unfortunately, it's been two years and I've worked with Acura and they have done testing and everything the dealer has thought of. One customer service person from Acura Canada tech group even told me that is how the transmission works and it's not doing any damage. Basically, I was told to live with the noise. It has the tranny cooler and consistently clunks in 4 th to 5 th. It is unfortunate as I really liked the car but this treatment from Acura has me looking for a new non Acura vehicle and I will be loosing a significant amount of money. It's frustrating that you can buy a new vehicle and have no recourse when that vehicle does not perform the way it should.
I'll share what my service manager said the Regional Acura Rep told him. The transmission cooler essentially "opens" what would otherwise be a closed system where the outside cooler hoses attach. The effect is that the sound of normal functioning of the transmission is now transmitted in the engine compartment much like a megaphone works. I am told they are sure that no damage is being done, but logic suggests that a clunk and normal function seem like awkward neighbors. Then there is the fact that you are reminded of a poor driving/ownership experience every time you accelerate from a stop.Do anybody know why it clunks just by adding a trans Cooler? Makes little sense to me...
I do blame Honda. Obviously they never properly tested the transmission. Esp. With the trans cooler. They are probably going to extend the warranty. I'm surprised no one has mentioned the lemon law.Well since I do not own a 3rd gen I would not known if there is any more info available compared to you guys that own it so might as well ask the interested party don´t you think?