Hello guys,
Situation
I started getting this "12 Volt Battery Charging System Problem" on my MID. The car has been running fine for about 4-5 days and the battery seems to hold charge. So, I am guessing the alternator is fine. I found this service bulletin that says that the software needs to be updated 14-026 Acura Technical Service Bulletin
When I pointed out the TSB, the service manager (unfriendly) at dealership said that they would charge me labor for 2hrs ($165 per hour) to update the software. Alternatively he said he would charge me an hour for diagnostics to find out what is wrong and then charge me an hour labor for updating the software if that is indeed the issue.
My questions
1. Is the dealer trying to rip me off?
2. Should I take it to non-dealer repair shops for diagnostics?
3. Can non-dealer repair shops update software?
Please advise.
Thanks!
Situation
I started getting this "12 Volt Battery Charging System Problem" on my MID. The car has been running fine for about 4-5 days and the battery seems to hold charge. So, I am guessing the alternator is fine. I found this service bulletin that says that the software needs to be updated 14-026 Acura Technical Service Bulletin
When I pointed out the TSB, the service manager (unfriendly) at dealership said that they would charge me labor for 2hrs ($165 per hour) to update the software. Alternatively he said he would charge me an hour for diagnostics to find out what is wrong and then charge me an hour labor for updating the software if that is indeed the issue.
My questions
1. Is the dealer trying to rip me off?
2. Should I take it to non-dealer repair shops for diagnostics?
3. Can non-dealer repair shops update software?
Please advise.
Thanks!