I have been following all the shaking/vibration threads in here in hopes of finding a resolution on my new 2013 MDX with Technology package. I have decided it's time to make my own thread. I am located in Southern California so cold weather/snow is NOT a big factor. No dirt roads or off-roading here.
Dec 29, 2012
Purchased a brand new 2013 MDX Tech with 5 miles on the odometer. It was a gloomy rainy day and I went home straight after purchase.
Dec 31, 2012
1st service visit. Odometer has about ~100 or so miles. We went to San Diego the day before to enjoy the car and to break it in as well. That is where I discovered the shaking at about 62 mph. The front passenger seat shakes like there is a booty-shaking ghost seated in there. Acura dealer hands me a TSX loaner. That afternoon, Acura noted that they balanced the tires.
This is when I discover mdxers.org via google. I was still in break in mode so I haven't really broken the 70 mph barrier but after reading the threads here, I had to try 75 mph just to see if I had the vibrations at that speed. Sure enough, I did
Jan 5, 2013
2nd service visit. Odometer has about ~200 or so miles. Acura dealer loans me another TSX. Advisor calls me that afternoon and asks if I want to drive with the senior tech and I say of course. Tech tells me that for whatever reason the tires were NOT balanced again so he re-balanced them. We take the test drive and I point out the vibrations. The vibrations are slightly fainter BUT are still there. The technician calls the service advisor and instructs him to pull out another brand new MDX for comparison. We hop on the other MDX (brand new 2013 with 9 miles on the odo) and hit the freeway. This one didn't take long to discover the vibration issues. The tech was puzzled, to say the least. They said they will look into the issue and possibly contact Acura Corporate for guidance
Jan 9, 2013.
I hear nothing from dealer so I called them up. Advisor apologizes for not getting back ASAP but they have no solution as of that moment
He recommended that I contact Acura Client Relations. I immediately called ACR, told my story and got a case number. That afternoon I got a call from an ACR District Manager and he told me he will look into the situation and give me a call Friday or Monday at the latest. It is now Wednesday - still no call
Upfront observations - my MDX seems like it gives me too much driving feedback (not the good kind). Now, I don't know if this is because of the tires, suspension, my vibration issues or something else but it is definitely not welcomed.
I have new side steps and a new hitch sitting in the garage waiting to be put on. I don't want to put them yet because the dealer *might* blame those. C'mon you know that happens
...and of course obligatory pics