Worn Leather Replacement Refused
I am looking to get some feedback on what course to take in escalating my warranty claim to have my overly worn leather seat replaced. I left my 2009 MDX (24,000 miles) with the dealer to have the district rep evaluate my leather for a warranty replacement. Leather is worn and looks like it is 10 years old rather than 18 months old. District rep stated that the leather was "classified as normal characteristic of the leather". If this is normal, I am really worried about how it will look in another year. I traded a 2007 GL 450 and that leather (Not MB Tex) looked pristine when I traded it. I have contacted Acura and been assigned a case number. My discussions with the Acura caseworker have been more along the lines of a goodwill replacement. This is my first Acura so maybe that will be a factor. Anyone else have to deal with this?
2009 MDX Bali Blue w/ Sport & RES
2007 X5, 3.0 Si w/ Sport & RES